Privacy policy

PRIVACY POLICY

Last updated: May 10, 2026

Bison Organic operates this store and website, including all related information, content, features, tools, products (including our Bison Organ Blend) and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bison Organic is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

We collect information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card information (credit/debit card numbers), transaction details, and payment confirmation.

  • Account information: Username, password, security questions, and preferences.

  • Transaction information: Items viewed, cart activity, wishlist items, purchases, returns, or cancellations.

  • Communications: Information included in customer support inquiries or emails.

  • Device and Usage information: IP address, browser type, network connection, and interaction with the Services via cookies and similar technologies.

2. How We Use Your Personal Information

  • Provide and Improve Services: To fulfill orders, process payments, manage your account, arrange shipping, and tailor your shopping experience (such as recommending products related to your Bison Organ Blend purchases).

  • Marketing and Advertising: To send promotional communications by email or text and show you online advertisements based on your activity.

  • Security and Fraud Prevention: To authenticate accounts and detect/investigate fraudulent or malicious activity.

  • Legal Reasons: To comply with applicable law, respond to legal processes, and enforce our terms.

3. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Shopify and Service Providers: For IT management, payment processing, data analytics, and fulfillment.

  • Business Partners: For marketing and personalized advertising.

  • Legal Compliance: In connection with business transactions (mergers) or to protect our rights and the safety of our users.

4. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to provide and improve the Services. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

5. Your Rights and Choices

Depending on where you live (e.g., Texas, California, or the EU/UK), you may have the following rights:

  • Right to Access/Know: Request a copy of the info we hold about you.

  • Right to Delete: Request that we delete your personal information.

  • Right to Correct: Request corrections to inaccurate information.

  • Right to Opt-out of Sale/Sharing: Opt-out of "targeted advertising." You can exercise this right through the Shopify privacy tools on our site.

  • Communication Preferences: Unsubscribe from promotional emails at any time using the "unsubscribe" link.

6. Security and Retention

No security measures are perfect. We cannot guarantee "perfect security," and information sent to us may not be secure in transit. We retain your information only as long as necessary to maintain your account, provide Services, or comply with legal obligations.

7. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If you believe your child has provided us with data, please contact us to have it deleted.

8. International Transfers

We may transfer, store, and process your personal information outside the country you live in, including to the United States. We rely on recognized transfer mechanisms (such as Standard Contractual Clauses) where applicable.

9. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: support@bisonorganic.com

Address: Bison Organic LLC 701 Tillery Street

Austin, Texas, United States

For the purpose of applicable data protection laws, Bison Organic LLC is the data controller of your personal information.